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What is your warranty?

 

We don't believe in making claims of 50 & 75 year warranties for timber products. Timber is a natural product and relies on being looked after. Look at the small print - whenever you see a warranty that looks too good to be true, then it probably is!

What Kloeber does provide is a real and robust warranty against factory defects for 5 years on painted finishes and 3 years on stained finishes and an extensive product maintenance guide which gives all the technical information required to look after your products for years to come. Timber will last a lifetime if it is maintained properly. Our timber is all of very high quality sourced from FSC managed forests. Our factory is audited regularly and this includes quality checks on timber grade, moisture content and storage under the BM TRADA Q mark scheme. Our timber products are finished with a Sikkens microporous paint which lasts on average in the UK for five years before any maintenance is required. All of our ironmongery and glass is warrantied for ten years on all products. Our aluminium products have a ten-year powder coating guarantee.

 

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