Customer Support

We have created a collection of customer help sheets to support your self-build or renovation journey! From advice about ordering and installing your timber frame products to a guide on installation access requirements for your site.

Choose from the list of PDF dowloads below:

Lifting equipment on your project
Certass Fact Sheet
Survey Guide
Installation Guide with checklist
Installation Quotation Guide
Installation Access Guide
Replacement Glazing Guide
Installing into a timber frame structure
Condensation Guide
Door Adjustability Guide

If you would like any more help or information, speak to our knowledgeable team today 01487 740044 or email us at info@kloeber.co.uk – we look forward to hearing from you.

If you need some help adjusting your doors, scroll down to see our door adjustment videos.

Once your doors have been installed, over time, they may need some minor adjustments. This is perfectly normal and when you watch the videos below, you will see how easy it is to get your doors working effortlessly again.

Choose from our list of videos below:

Aluminium Bifold Doors – Toe & Heeling a Door Panel
Aluminium Bifold Doors – Jamb Adjustment
Aluminium Bifold Doors – Lock Keep Adjustment
Timber Bifold Doors – Lateral Panel Adjustment
Timber Bifold Doors – Vertical Adjustment
Timber FunkyFront Entrance Door – Lock Keep Adjustment
Timber FunkyFront Entrance Door – MACO Hinge Adjustment
Timber FunkyFront Entrance Door – Simonswerk Hinge Adjustment

If you need any further help regarding the adjustment of your Kloeber doors, please don’t hesitate to speak to our knowledgeable team today on 01487 740044 or you can email us at info@kloeber.co.uk – we look forward to hearing from you.