There’s no rush, we won’t push you in to a sale. We’ll help you until you’re absolutely ready and have all the information and advice you need to place an order.

Our lead in time can be anything from 5 – 12 weeks depending on the complexity of the projects and the product.  Our advisers will keep you updated with lead in times for your project so you will always know when the right time to order will be to fit in with your schedule.

Once you’re completely happy with the exact detail and size of your frames, an approval quotation can be raised for you to sign off.  When we receive this back with a deposit and we’ve sent out an acknowledgement, the order is placed. If you are uncomfortable about providing the sizes then we are happy to work closely with your builders and/or architect to come up with the correct detail.  Alternatively, you can appoint us to provide a full technical survey for a small fee, giving you the peace of mind that the responsibility for getting the dimensions right is with us.