When thinking about replacing your glazing, whether it be your doors or windows, it’s only natural that you’ll be considering all of the different possibilities. From the style of door and window, right down to the material choice and the service your glazing provider can offer. There’s a lot to think about, and many common misconceptions along the way. With new technologies many of the traditional concerns regarding glazing products are no longer relevant, but of course, if you haven’t purchased any new glazing products in some time, there are a lot of factors you may not be aware of!

To make life easier, we’ve rounded up the most common misconceptions and frequently asked questions we receive here at Kloeber. Hopefully, this will help you to put your mind at ease and guide you through your decision-making. 

Common material misconceptions

“I don’t want timber because I’ll have to re-paint it every year!”

We understand that traditionally, timber products would mean extra maintenance, and realistically we don’t all have the time to keep re-painting our doors and windows each year! The GOOD news is that this is simply not the case with our timber products. Our timber paints and stains are highly durable and factory finished with several coats, the finish is microporous which means it lets the timber breath. On average in the UK it’s 5 years before you have to do anything and in our experience, sometimes much longer. A front door under a porch is likely to never require any maintenance on the exterior finish. The reality of the maintenance required on a timber door or window is that every 5-10 years, depending on the exposure to the weather, you will need to touch up any cracks in the finish. A full strip and repaint of the products should not be required for 15-20 years. It’s very easy to apply the stain or paint touch ups with a brush and can be done by any DIYer if you don’t want to pay a few hundred pounds for a tradesperson to do it for you.

“Can I use softwood for my doors and windows? Isn’t it soft and won’t it rot?”

You might be thinking “surely softwood is soft, and hardwood is hard” but it’s not that simple. Softwood is a generic term used to describe the timber from coniferous trees such as Pine, Spruce and Fir. Hardwood is a generic term for timber obtained in general from slower growing trees, this is usually, but not always, harder. Slower growing conifer trees from colder climates produce an excellent, robust timber which is as dense, or denser than a lot of hardwoods. Softwood is excellent structurally and, in most cases, has better insulating properties than hardwood. Because softwood grows quicker and is more readily available than hardwood, it is a more cost-effective option. Softwood is the most popular timber used for the construction of windows because of its all-round suitability. Lots of people make the mistake of spending more on hardwood which can sometimes be less robust than softwood. The species of timber can make a huge difference, so it’s worth digging a little deeper than just the generic terms which can be misleading.

“I like the look of timber but I’m worried it will warp!”

Again, this is a common concern of many but here at Kloeber we use engineered timber which is stronger and more stable than normal timber. The options available include pine, meranti and oak, each of which achieve a minimum density and a specific moisture content to guarantee the correct strength and longevity of the material. Therefore, you don’t need to worry about warping!

“Triple glazing is much better than double glazing, but it’s really expensive right?”

Not all triple glazing is better than all double glazing. There’s so many variables here such as the size of the overall unit, the thickness of the glass panes and the type of gas that’s used in the cavities between the glass. Ultimately, it’s about what’s right for your project which is why Kloeber will ask you questions about your requirements and advise on what’s best for you. Triple glazing is great, and in most cases, it can increase both the sound and heat insulation properties of your windows and doors, but it can also be restrictive because of its weight, meaning you can’t have those huge sliding panes you want. It’s important to consider the impact of each piece of glass you specify in each room. If you have one small window in a room, triple glazing isn’t going to have a huge impact on the heat insulation of the room as a whole, conversely if you have lots of glazing in a room that you spend a lot of time in during the day, it may be a wise investment. You’ll be looking at an extra £100 per square metre of glass to upgrade from double to triple glazing, so around £500 extra for an average size bifold door, or £150 extra for an average size window.

Common style misconceptions

“Bifolds are old hat now, everyone wants sliders, my architect told me to have sliders”

Of course, there are trends that come and go within architecture and design, and sliding doors are much more popular than they were ten years ago, but it’s very important to us that our customers get what’s right for them and not what they feel is popular. In fact, as a company, the product that brings in the most revenue is still bifolds, these are still more popular despite us also having just as extensive a range of sliding doors. We wouldn’t dream of pushing someone to invest in one over the other, instead it’s about helping our customers to think about how they would use the doors, the space around them and which product would work best for them in terms of day to day practical use, aesthetics and budget. We actually wrote a blog about why bifold doors are NOT dead, if you fancy a little extra reading… 

“Bifolds have loads of issues, they’re too complicated, I don’t want to take the risk”

Some people perceive a bifold as being something so different that it’s just too much trouble, when in fact a bifold door is exactly the same as a normal single door, there’s just several of them hinged together. There is no compromise on air tightness or insulation values with a bifold over any other type of door. There is however a massive benefit in being able to open up a whole space to the outside unlike the vast majority of other door types. This is fantastic for those who want to connect their home and garden, creating a really great social space. With a bifold door, you generally get what you pay for, if you buy a cheap product, it will generally be poor quality and you may have issues with it. Unfortunately, since bifold doors became extremely popular around 15 years ago the market has been flooded with poor quality products with companies jumping on the bifold bandwagon. You just can’t buy a very cheap bifold door that is of good quality. If you want to ensure you’re getting something that’s of high quality you should go to a company with a proven history of satisfied clients. 

Common service misconceptions

“You have to install for the warranty to be valid don’t you?”

Our warranties are based on the products, we provide an extensive guide on how to install everything we sell and we do not have to install it ourselves. As long as our instructions are followed and the installation is completed correctly by an experienced professional we’re very happy to stand by our warranty and provide you with our aftercare. Of course, there are some products that are more tricky than others and we always advise on the best options for our customers’ projects.. 

“You have to come and survey after we buy our doors and windows right?” 

We do have a fully trained, professional surveying team ready to measure apertures UK wide, however we don’t have to do this to sell you doors and windows. We charge for our comprehensive survey service, which gives you peace of mind that we’ve taken responsibility for everything fitting like a glove, however, for the more budget conscious customers, we’re happy to take dimensions from you or your contractors. We provide measuring templates that show you exactly how to measure and we’re on hand to walk you through the process via phone or video call if required. Giving us the dimensions can speed up the whole process and ensure your project comes in on budget.

We hope this blog has helped to clear up any questions and queries you may have about glazing. If you have any further queries regarding our glazing products or service, our team will be more than happy to answer them. You can contact them by calling 01487 740044 or emailing us at info@kloeber.co.uk

Want to find out more about material and design options? These blog posts might be of interest to you:

Posted: May 26, 2022

Category: Bifold Doors, General, Materials