10th October, 2019
Excellent product, no hard sell and great after sales service
We looked at numerous suppliers and after a lot of research chose Kloeber. They didn’t give us the ‘hard sell’ that others tried and we were extremely helpful working with our architect. The product is superb, we chose the triple glazed option which is great for keeping the room insulated and holds back the heat of the sun if you don’t want to open them. Their after sales services is excellent and very responsive. We have recommended Kloeber to our friends.
3rd October, 2019
Quality doors that stand the test of time
I had Kloeber bi-folding doors fitted over 10 years ago and they have been superb, they haven’t aged at all and have really stood the test of time. So why am I writing a review 10+ years later? I needed to replace one of the sliding locks (worn out after many years of daily use – no complaints there!) and the Technical Sales Advisor Callum helped me identify the part and order a replacement, despite me having lost all my paperwork. Great customer service so long after the original installation.
5th September, 2019
Sliding doors (sliders)
After having a new front door five years ago and being very impressed, our first thought was kloeber when we needed a rear patio style sliding door (Slider). Fantastic service, great staff and most importantly a superior quality product. Everyone who comes into our house comments on the sliding doors -they are simply stunning. 10/10.
2nd September, 2019
At our builder’s recommendation, we had Kloeber front, back & bifold doors fitted, all excellent. About 10 months later the front door developed a minor fault (in the way the security latches deployed). Within 2 days of me raising the matter with customer support agent Sharon, Kloeber had shipped new parts which I easily exchanged myself, solving the problem. It’s only when things don’t go according to plan that you get to see what a company is made of, and I was very impressed by this responsiveness.
27th August, 2019
I had a front door fitted in August......
I had a front door fitted in August 2018 and almost exactly a year later the lock stopped working, unfortunately on Bank Holiday Saturday. Kloeber were unable to help on the Saturday afternoon, but today, Tuesday 27th August 2019, Karen from the Warranty department arranged for Mark, one of the 2 warranty engineers, to take a detour and fix the door. By 12 noon the door lock was working perfectly and I am now able to leave the house again! Thank you to both Karen and Mark for going out of their way to help to make my house secure again.
20th August, 2019
I am in love with my beautiful bifold doors. They have transformed my house, the room they are in is so light and airy I just love them. Haven’t stopped grinning since they were installed. Big thank you to the team that installed them so professional and really nice guys. The job was fantastic no mess everywhere left as clean and tidy as when they arrived. The whole process from start to finish was really straightforward. Would thoroughly recommend.
20th August, 2019
Exceptional products and customer service
Kloeber recently supplied and fitted a custom Uberslide door and two windows to our residential extension in Worcester. We had an excellent experience throughout- I would highly recommend using Kloeber. Customer service was outstanding. Our main point of contact was Adam in the Bicester office who was always contactable and supportive. The pre-installation site visit was invaluable. Practical issues were identified and solutions provided which meant the final installation went without hitch. The final products look great. Highly recommended.
18th August, 2019
The team at the Huntingdon store were....
The team at the Huntingdon store were inspiring and extremely helpful. We bought a sliding folding unit and an UberSlide which is an amazing piece of engineering that effortlessly glides on its runners to bring the outside in or keep the elements out. We are ‘uber’ delighted with our purchase and the customer service we recieved.
18th August, 2019
Great customer service
I bought a set of 2 windows and a folding door from the company a while ago (2012). We had a builder fit them, who had left out and then lost the trickle vents. When I contacted Dan via email, they were able to source replacements, even though they were no longer standard stock items, and did this all free of charge. Fantastic customer service. I would also add, that 7 yrs after installation the windows and doors still look great and are working perfectly.
16th August, 2019
A new window and doors
I had a large tall window made and installed in a door way and 3 bifold doors installed in my kitchen and onto my patio. The installation was completed in a matter of hours and the team of men worked well and efficiently together. They did an excellent job and even coped with my very friendly dog . The window and doors are superbly made and I have no hesitation in recommending Kloeber.